Do Submission count reset on the Free Account?

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    Manny_mjuarez
    Asked on March 22, 2021 at 12:19 PM

    Hi Jotform

    Do Submission count reset on the Free Account?

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    Amin_N
    Answered on March 22, 2021 at 05:52 PM

    Hi there,

    Thanks for reaching out to us!

    Kindly be informed that there are some monthly limits whose counts reset to 0 on the first day of every month such as the monthly submission/view/payment limits, besides some other total life-time limits such as the submission storage and the forms count limits which never decrease unless you delete of them.

    Meaning, on the 1st day of the next month, April, the monthly submission count will reset to 0, so don't worry at all.

    This guide will clear it all up for you.

    Also, our pricing page can be of great help, as it shows all plans features and limits.

    If you would like to upgrade, This guide will help you do it.

    I hope I have been of any help.

    Should you have any further inquiries, we will be more than happy to help.

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    Manny_mjuarez
    Answered on March 23, 2021 at 08:49 AM

    okay got it! Thank you for the clarification and your quick response.