Question about a previous support ticket

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    Asked on March 22, 2021 at 12:24 PM

    I was able to get the image in the description to load but when we get sent the jot form it is not there. i have an open support ticket open

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    Answered on March 22, 2021 at 06:16 PM

    Hello @southeastelectrical,

    Thank you for contacting Jotform Support.

    I see that you have one other support ticket open regarding the Barcode image issue. One of my colleagues has actually already responded to you on that ticket asking for more information.

    To avoid confusion and to assist you faster, please respond to the original support ticket that you created.

    here is a link to that ticket -