PayPal Integration: "Things don't appear to be working at the moment" error upon payment redirection.

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    manthonyw
    Asked on March 22, 2021 at 05:05 PM

    Hello


    The PayPal section of my Membership Dues Jotform is no longer working for the past few days . When I tested the form, I and getting the attached screenshot with the message "Things don't appear to be working at the moment. Please try again later".

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    Laura_L
    Answered on March 23, 2021 at 12:44 AM

    Hi,

    May I ask you to try the Merchant ID instead of PayPal in the payment wizard on your form?
    Please also confirm that the IPN is enabled in your PayPal account, and ensure that the account is currently able to accept payments. If the issue would persist, please contact PayPal support, and confirm if there are any issues with the PayPal account.

    Related guides:
    How-to-Enable-IPN-on-your-Paypal-Account

    If you have any further questions, or the issue would persist, please let us know and we are happy to help you further.
    Thank you!