Google login: Unable to press the "Sign in with Google" button on the login page.

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    Chase 
    Asked on March 22, 2021 at 06:06 PM

    When I try to log in to jotform with google, it just highlights the box and I can't do anything else. What should I do?

    Screenshot
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    Laura_L
    Answered on March 23, 2021 at 02:07 AM

    Hi Chase,

    I was able to reproduce the issue, and I have forwarded this to our developers. However, we do not yet have an ETA for the fix. As soon as we have any updates, we will inform you on this ticket.

    1616479552_60598540bbc58_googlesignin.gi

    I noticed that the button on the front page still works. Meanwhile, please use the front page to login via Google:

    1616479274_6059842ae0522_singgoogle.png

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    Laura_L
    Answered on March 24, 2021 at 02:14 AM

    Hi again Chase,

    I just heard from our developers, and the issue seems to be fixed. I also tested it, and I can confirm that I was able to open the Google login pop-up with Google Chrome and Firefox browsers.
    Could you also kindly try at your end whether the button works?

    If you would still encounter any issues, kindly let us know.

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    chasedinhzo
    Answered on March 24, 2021 at 12:00 PM

    Hello Laura,


    Yes, I've now tried logging in with the way there was the problem and it now works. Thank you for having that fixed.