Is it possible to change information after it has been entered?

  • Carr_Jonathan
    Asked on March 22, 2021 at 9:11 PM

    Is it possible to change information after it has been entered? Example, I am using an appointment request on my Jotform. I am having that information sent to a Goolge Calendar and Google Spreadsheet.

    However, I am trying to figure out if someone should call in and cancel that appointment, How can I delete it so that it is removed from Jotform, Google Calendar, and Google Sheets... Thus showing the time is now available again.

  • Sam_G
    Replied on March 23, 2021 at 5:02 AM

    Hi Carr,

    Please follow the instructions below: 

    1. Click on Settings. Then click on the EMAIL on the left navigation bar.

    2. Click on the edit icon for the Autoresponder.

    3. Click on Form Fields and add the Edit Link option. Then save the changes.

    1568208735ee Screenshot 10

    In this way, users can update their form submission later.

    The autoresponder mail is shown below:

    1568209355Screen Shot 2019 09 11 at 16 Screenshot 21

    You can also check this guide below for the detailed information:

    https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    I hope this will help.

    If you have any questions, please let us know so we can investigate further.