Why aren't names appearing?

  • Profile Image
    Adam_Evans
    Asked on March 22, 2021 at 09:30 PM

    Why do completed forms appear in the table without a participant name, but the participant name is entered and it is a required field?


    Also,

    On my forms, when I click "more", under data I can select "view PDF submissions", but on some forms I don't have that option, only "open PDf editor"?


    Thanks.


  • Profile Image
    Rehan_F
    Answered on March 23, 2021 at 05:22 AM

    Greetings,

    Your form history is showing that you were using the text fields for the names previous. These fields were removed on Mar 19 and the Full Name fields were added. When fields are deleted from the form then the related data is removed from the submissions as well.

    1616491254_6059b2f6cb606_

    1616491264_6059b30098941_

    You can check your form history as shown in the guide below.

    https://www.jotform.com/help/294-how-to-view-form-revision-history

    If you still have the names then you can edit the submissions and submit them again with the names.

    https://www.jotform.com/help/325-how-to-edit-submissions-made-on-your-forms

    Should you have any questions then please let us know.

    Thanks