Why aren't names appearing?

  • Adam_Evans
    Asked on March 22, 2021 at 9:30 PM

    Why do completed forms appear in the table without a participant name, but the participant name is entered and it is a required field?


    Also,

    On my forms, when I click "more", under data I can select "view PDF submissions", but on some forms I don't have that option, only "open PDf editor"?


    Thanks.


    Jotform Thread 2985902 Screenshot
    Page URL: https://www.jotform.com/tables/210051886148051
  • Rehan Support Team Lead
    Replied on March 23, 2021 at 5:22 AM

    Greetings,

    Your form history is showing that you were using the text fields for the names previous. These fields were removed on Mar 19 and the Full Name fields were added. When fields are deleted from the form then the related data is removed from the submissions as well.

    1616491254 6059b2f6cb606 Screenshot 10

    1616491264 6059b30098941 Screenshot 21

    You can check your form history as shown in the guide below.

    https://www.jotform.com/help/294-how-to-view-form-revision-history

    If you still have the names then you can edit the submissions and submit them again with the names.

    https://www.jotform.com/help/325-how-to-edit-submissions-made-on-your-forms

    Should you have any questions then please let us know.

    Thanks