File too big to upload

  • maheshliki60
    Asked on March 23, 2021 at 12:59 AM
    3. Looks like it's maxing out around 1GB. I tried to upload multiple 1GB files and it gave me a "file too large" error.
  • Jessica JotForm Support
    Replied on March 23, 2021 at 1:23 AM

    Hi maheshliki60, thank you for reaching us.

    Kindly noted that 1GB is the max upload size for JotForm. This applies to the Single File Upload field. If you enable Multiple File Upload, the max file size is capped at 100MB.

    You may want to read further regarding this on the following guide: Changing the File Upload Size Limit.

    Let us know if you have other questions.


  • maheshliki60
    Replied on March 23, 2021 at 10:58 AM

    I set the upload size and number of files to unlimited.

    It will not work?

  • VincentJay
    Replied on March 23, 2021 at 3:55 PM

    We do not have an unlimited option. JotForm individual max file size = 1GB or less per file (use 1048576 value in KB to set the 1GB limit)

    Please check this guide for more information: https://www.jotform.com/help/33-changing-the-file-upload-size-limit

    Let us know if you have any questions. Thank you!

  • maheshliki60
    Replied on March 23, 2021 at 4:16 PM

    1616530568 605a4c8809292 Screenshot 10


    Then what's this?

  • VincentJay
    Replied on March 23, 2021 at 5:56 PM

    Yes, that is an option available but the form still has a limit of 1GB per upload. You can disable it and try uploading more than 1GB and it won't work.

    I hope this information helps. Let us know if you need further assitance. Thank you!