URGENT: account renewal impossible

  • Profile Image
    Asked on December 04, 2013 at 01:23 PM



    can you please assist in my account renewal?


    it seems that system is unable to automatically charge the credit card. i dont want to be shut down because of this.


    need your assistance.


    best regards

  • Profile Image
    Answered on December 04, 2013 at 02:49 PM

    Thank you for contacting us.

    Can you please try to re-subscribe using the following link?


    This will be processed through user friendly processing company Fastspring.

    Please let us know if you need any further assistance on this. We will be happy to help.