What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why isn't my Thank you page working

    Asked by fcmtravel on December 04, 2013 at 02:07 PM

    Hi Guys,

     

    I have set up a Custom thank you message that says "your account Manager will be in touch".Howver, when someone completes a form they recieve a completely different message.

     

    it would be great if you could assist with this.

     

    Thanks,

     

    Lee

    Page URL:
    https://secure.jotformpro.com/form/32696574848978

    Thank You message custom thank you message different
  • Profile Image
    JotForm Support

    Answered by Mike_T on December 04, 2013 at 03:37 PM

    Thank you for contacting us.

    I have submitted the form using both ssl and non-ssl links, and received the correct form Thank You Pages.

    It seems that the form is working properly now. Please re-check this from your side.

    If you need any further assistance, please let us know.