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Perry ReedAsked on March 23, 2021 at 10:26 AM
Team,
My forms have been disabled and my clients are asking what happened. I saw a message about phishing.
The message is the form is disabled.
Page URL: https://form.jotform.com/210605048669054 -
Amin JotForm SupportReplied on March 23, 2021 at 2:08 PM
Hi there,
Thanks for reaching out to us!
We sincerely apologize for any inconvenience you may have encountered.
Upon checking, I've found that you're offering a service using a free domain email address, therefore, in order to reactivate your account, we will have to delete the offending form(s). Or, kindly provide us the following information:
1. The URL where your form is used.
2. Your website or proof of affiliation to a legitimate institution.
We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector. Send these proofs to reviewers@jotform.com with this thread number, which is 2987353, as your subject.
We will let you know about the status of your account after a thorough review of your proofs.
Your understanding is most appreciated.