- adriwardAsked on June 12, 2011 at 08:43 PM
- JotForm SupportNeilVicenteAnswered on June 12, 2011 at 08:54 PM
Are you referring to email address or billing address?
If email address:
1. Login to Jotform
2. Click the Account Settings button in the lower part of the page
3. Update your account info then click Update My Account
If you mean billing address, you can only change it by logging in to Plimus, our credit card payment gateway.
1. Find your Plimus username in the email that was sent to you when you first paid for your subscription
2. Reset your Plimus password by entering your email and Plimus username in this page https://secure.plimus.com/jsp/forgot_password.jsp?designId=1
3. Log in to Plimus to change your billing info
Hope I was able to help you with this information. Let me know if there's anything else you need assistance with.