How can I change my address registered with Jot Form/Interology?

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    adriward
    Asked on June 12, 2011 at 08:43 PM
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    NeilVicente
    Answered on June 12, 2011 at 08:54 PM

    Hi,

    Are you referring to email address or billing address?

    If email address:

    1.  Login to Jotform
    2.  Click the Account Settings button in the lower part of the page

    3.  Update your account info then click Update My Account

    If you mean billing address, you can only change it by logging in to Plimus, our credit card payment gateway.

    1.  Find your Plimus username in the email that was sent to you when you first paid for your subscription
    2.  Reset your Plimus password by entering your email and Plimus username in this page https://secure.plimus.com/jsp/forgot_password.jsp?designId=1
    3.  Log in to Plimus to change your billing info

    Hope I was able to help you with this information. Let me know if there's anything else you need assistance with.


    Neil