What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I change my address registered with Jot Form/Interology?

    Asked by adriward on June 12, 2011 at 08:43 PM
  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 12, 2011 at 08:54 PM


    Are you referring to email address or billing address?

    If email address:

    1.  Login to Jotform
    2.  Click the Account Settings button in the lower part of the page

    3.  Update your account info then click Update My Account

    If you mean billing address, you can only change it by logging in to Plimus, our credit card payment gateway.

    1.  Find your Plimus username in the email that was sent to you when you first paid for your subscription
    2.  Reset your Plimus password by entering your email and Plimus username in this page https://secure.plimus.com/jsp/forgot_password.jsp?designId=1
    3.  Log in to Plimus to change your billing info

    Hope I was able to help you with this information. Let me know if there's anything else you need assistance with.