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malcolmmarcusAsked on March 23, 2021 at 8:37 PM
I want people who have filled out our form to receive an autoresponder email that allows them to download the completed pdf.
In test emails, when I click the "Download submission PDF" link, I get:
{"error":"You're not authorized","success":false,"duration":"0.009"}
Please note: it needs to be a link to Download the document, NOT an attached copy of the pdf.
Can you help?
Thanks,
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Girish JotForm SupportReplied on March 24, 2021 at 5:29 AM
Hello,
You need to do a test submission of the form - only then you can see the PDF with submissions on the link.
Please also let us know your form URL to check.
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malcolmmarcusReplied on March 24, 2021 at 6:12 AM
Really appreciate help with this.
Form URL:
https://form.jotform.com/210776420363048
URL of error:
THanks,
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Bojan Support Team LeadReplied on March 24, 2021 at 10:40 AM
Greetings.
To view uploaded files, you need to be logged in to your JotForm account. You can disable Require log-in to view uploaded files. option from the account settings:
Please let us know if this resolved your problem.