What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    cancelling account

    Asked by kirstengermany on December 04, 2013 at 10:41 PM

    Hi there,

    I'd like to completely cancel my account. I have changed work-positions and don't need to utilize forms. I've appreciated what your service has provided though. No complaints!

    kirsten :)

  • Profile Image

    Answered by gori-mathew on December 05, 2013 at 04:20 AM

    Hi Kirsten,

    Thank you for contacting us.

    I can see that you have already cancelled your subscription, your account is scheduled to downgrade on 2013-12-09 to the free plan.

    Please do let us know if you need further assistance.