Scheduling Appointments

  • Profile Image
    Pharmacy_Kimberly
    Asked on March 24, 2021 at 08:39 AM

    When I make an appointment with the form I made, the appointment time does not 'grey out' when I am trying to make another appointment. I am worried about double-booking.


    Thank you for your help,

    Jenny

  • Profile Image
    Nik_M
    Answered on March 24, 2021 at 11:58 AM

    Hi Jenny,

    Your form has only one submission. I can't inspect your live form because it's Private, but I checked it inside of the Form Builder, and there is one gray out time slot, so it seems that the field is working properly.

    1616601319_605b60e743649_time.PNG

    Just to be sure, I made a test submission on my cloned form and the time slot I selected is gray out.

    Please test the form again.

  • Profile Image
    Pharmacy_Kimberly
    Answered on March 24, 2021 at 02:25 PM

    Also, there is a Red Circle on "My approvals" but every time I click on it, it brings me to the "WHOOPS" page.
  • Profile Image
    Nik_M
    Answered on March 24, 2021 at 04:01 PM

    I cleared your form cache, so please check again. Also, please tell us if we have permission to get your form.

    To avoid confusion I created a new thread for your other issue: https://www.jotform.com/answers/2991339

  • Profile Image
    Vick_W
    Answered on March 25, 2021 at 05:49 AM

    Hi there,

    I've opened your form and here is what I see in your form.

    1616665755_605c5c9b16a2d_

    Could you please check your form on a different browser or a different device. Let us know if you need further assistance.

    Thanks