Reports: Editing Report Removes Password Protection

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    dellquaysc
    Asked on March 24, 2021 at 10:59 AM

    Hi,

    There appears to be couple of issues with the setting of a password on a spreadsheet report.

    When you first create a spreadsheet report and check the `password` checkbox you cannot select the password field with a click on the mouse, you have to tab into the password field.


    Second, and FAR MORE IMPORTANTLY, if you return to edit the spreadsheet report that you have previously set a password onto, the password checkbox loads `Unchecked` and the passowrd field is empty, this used to contain the password you had previously set. If you leave the checkbox and password field `Untouched` the password will be REMOVED and downloading the spreadsheet will be allowed without the password you have set on the first pass.

    This is really annoying, and makes it quite easy to unset the password without actually meaning to.


    Regards

    Chris

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    VincentJay
    Answered on March 24, 2021 at 04:18 PM

    Hello,

    Could you please share a screenshot of the issue?

    1616616964_605b9e044c793_vd35ffds.png

    Or are you referring to the Excel Report?

    1616617114_605b9e9ac6931_v3dw22s.png

  • Profile Image
    dellquaysc
    Answered on March 25, 2021 at 06:53 AM

    Hi,

    Here is the path.

    First Create a Report-> Excel Spreadsheet (or any report that you can set a password on).
    Build it, set a password on the Download option under `REPORT CONFIGURATIONS` -> save it. leave it. TEST that a password is asked for when you attempt to access the report. DONT actually enter the password and view the report or the browser will remember or cache it.

    Now EDIT the report above.
    Select a report
    -> click "Reports"
    -> Click the pencil (edit) icon
    -> Make no changes (or add or remove a field it really does not matter) Notice that the `Password Protection` check box is now UNCHECKED and the Password field is either blank or has been removed, depending on which type of report you are creating.

    Save the changes. Attempt to view the report, you will not be asked for a password

  • Profile Image
    Anita_K
    Answered on March 25, 2021 at 10:17 AM

    Hi,

    thank you for providing us with detailed steps.

    I was able to replicate the issue, so I will forward this to our developers for further investigation.

    We will notify you as soon as we have an update.

  • Profile Image
    dellquaysc
    Answered on March 25, 2021 at 10:33 AM

    Thank you :)

  • Profile Image
    dellquaysc
    Answered on May 10, 2021 at 05:23 AM

    Morning,


    Any movement of the password reset issue please. It is still happening to me.

    Reported March 24th its now April 10th


    Regards

  • Profile Image
    Anita_K
    Answered on May 10, 2021 at 07:05 AM

    Hi,

    we apologize for the inconvenience. Unfortunately, we haven't heard back yet from our backend team, but I will ask them if there is an update available.

    Thank you for your patience.

  • Profile Image
    dellquaysc
    Answered on June 30, 2021 at 03:19 PM

    Any movement on this, its 3 months now to correct a minor screwup. Is anyone there in development?

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    VincentJay
    Answered on June 30, 2021 at 07:43 PM

    Hello,

    Sorry for the inconvenience.

    We still do not have any updates from the backend team. Once we do, we will contact you again. Thank you!