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    get my user name and password

    Asked by Justin Kumaran on June 13, 2011 at 07:28 AM

    how do i get my username and password to change my email address as the old one is no longer in use

    Page URL:
    http://www.halodogs.co.uk/form.html

  • Profile Image
    JotForm Support

    Answered by liyam on June 13, 2011 at 10:47 AM

    Hello Justin,

    I have looked into the form and found that the username associated with the form is under the username justinkumaran.

    If you have forgotten your password, there is a forgot password button just below the username and password fields. Click it and you can either enter your username or email address then an instruction will be sent to your email.

    If your email address is no longer accessible, it would be best to provide us some details as proof that you hare the owner of the account.

    If you need further assistance in regards to this matter, please do let us know.  We'd be happy to assist.

    Thanks,

    Liyam