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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I move one form to a new account?

    Asked by peter8lloyd on December 05, 2013 at 09:40 AM

    Hello,

    I tried JotForm on a whim and found myself blown away by how easy and flexible it is. I'm sold.

    Unfortunately I started with one form for a client and continued making forms for my own site. Now it occurs to me that my client should have access to her forms and not mine. That as she grows, she should also pay for her usage and I for mine.

    How can I set up a new account for her and move her one form over to it, without having to recreate it.

    Thanks,

    Peter Lloyd

    peter@peterlloyd.com

    859-802-7360

    Page URL:
    http://align4profit.com/solutions/coachquest-leader-coach-workshop-exe<br/>cutive-coaching/respondent-selection-form/

    move one form JotForm site thanks
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 05, 2013 at 10:48 AM

    Sure, we can do that for you. Just have your client to open a new free account.  When you are done, let us know the target username and the formID or form name and we will move it

  • Profile Image

    Answered by peter8lloyd on December 05, 2013 at 10:57 AM
    Thanks, you guys are amazing!
    Still trying to convince her to use an online form rather than sending out
    spreadsheets to fill and return. Wish me luck!
    *Peter Lloyd*
    peterlloyd.com
    859-802-7360
  • Profile Image

    Answered by Peter Lloyd on December 05, 2013 at 11:05 AM

    Just tried to fill out a form incompletely to see what happens.

    The "go back" link goes nowhere. That's a deal killer for my client.

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    JotForm Support

    Answered by EltonCris on December 05, 2013 at 12:29 PM

    Hi Peter,

    From where are you seeing this "go back" link? I tried the form here http://align4profit.com/solutions/coachquest-leader-coach-workshop-executive-coaching/respondent-selection-form/ and I am prompted with the required field validation message so therefore I will not be able to submit the form without filling the required fields.

    If you could provide more details about it, we'd be happy to look and check the problem here. Thank you!

  • Profile Image

    Answered by peter8lloyd on December 05, 2013 at 12:45 PM
    The problem is in the field validation message. It lists all the errors,
    but the "go back" link does not go anywhere.
    Fill out the form leaving out a required field, or just submit without
    entering anything, and you'll get that page. See if the "go back" link
    works.
    *Peter Lloyd*
    peterlloyd.com
    859-802-7360
    On Thu, Dec 5, 2013 at 12:29 PM, JotForm Support Forum
  • Profile Image

    Answered by peter8lloyd on December 05, 2013 at 12:45 PM
    Upon closer inspection, I see that your updates are in the form. I was sent
    to a new page with the problem I described.
    *Peter Lloyd*
    peterlloyd.com
    859-802-7360
  • Profile Image

    Answered by EliezerN on December 05, 2013 at 03:07 PM

    Thanks for the explanation.

    I tried many times to submit the form with uncomplete fields and I was not redirected to any page, I get all the required field validation messages in right in the form, the same result that my colleague got. I tested it using Chrome and FireFox but I was not able to reproduce the issue

    could you please let us know the browser you are using when you get this error?

    Thanks

  • Profile Image

    Answered by peter8lloyd on December 05, 2013 at 03:14 PM
    It must have been an anomoly. I get what I expect now.
    Meanwhile I'm testing the form with about ten people.
    I was using Chrome.
    *Peter Lloyd*
    peterlloyd.com
    859-802-7360
    On Thu, Dec 5, 2013 at 3:07 PM, JotForm Support Forum
    wrote:
  • Profile Image
    JotForm Support

    Answered by ardy0689 on December 05, 2013 at 05:24 PM

    Thanks for confirming this to us. If you encounter any problems again with your form while testing, please do not hesitate to contact us again or kindly open up a new topic if it is unrelated. Thank you