How can I remove the encryption in the emails received, and show the data filled out in the PDF?

  • libertyrockpharmacy
    Asked on March 24, 2021 at 5:14 PM


      This is what the email looks like. How do I unlock the encryption?

    4924270270415981763Download Submission PDFEdit Submission

     email logo small Screenshot 10Moderna COVID-19 Vaccine Appointment Scheduling and Consent Form  lock 2x Screenshot 21 Hidden to protect your privacySelect an appointment timelock 2x Screenshot 21 Hidden to protect your privacyVaccine Recipient Namelock 2x Screenshot 21 Hidden to protect your privacyVaccine Recipient Physical Addresslock 2x Screenshot 21 Hidden to protect your privacyDate of Birthlock 2x Screenshot 21 Hidden to protect your privacyGender at birthlock 2x Screenshot 21 Hidden to protect your privacyRacelock 2x Screenshot 21 Hidden to protect your privacyEthnicitylock 2x Screenshot 21 Hidden to protect your privacyVaccine Recipient Phone Numberlock 2x Screenshot 21 Hidden to protect your privacyEmergency Contact Namelock 2x Screenshot 21 Hidden to protect your privacyRelationship to Emergency Contactlock 2x Screenshot 21 Hidden to protect your privacyPhone Number of Emergency Contactlock 2x Screenshot 21 Hidden to protect your privacyName of Person Completing This Formlock 2x Screenshot 21 Hidden to protect your privacyCOVID-19 Vaccine Screen Questionslock 2x Screenshot 21 Hidden to protect your privacyConsent (check each box below after reading and prior to signing the form)lock 2x Screenshot 21 Hidden to protect your privacyThe vaccine is available to anyone no matter if insured or uninsured. Please check only one of the following.lock 2x Screenshot 21 Hidden to protect your privacy lock 2x Screenshot 21 Hidden to protect your privacyType a questionlock 2x Screenshot 21 Hidden to protect your privacyFor uninsured patients, please select at least one of the following that you will bring with you to your appointment.lock 2x Screenshot 21 Hidden to protect your privacySignature of Person to Receive Vaccine & EUA /VIS (or Signature of Parent/Guardian if Patient islock 2x Screenshot 21 Hidden to protect your privacyDate Signedlock 2x Screenshot 21 Hidden to protect your privacy lock 2x Screenshot 21 Hidden to protect your privacyGet Page URLlock 2x Screenshot 21 Hidden to protect your privacy     You can edit this submission and view all your submissions easily. 

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  • Rehan Support Team Lead
    Replied on March 25, 2021 at 1:27 AM

    Greetings,

    Kindly note that HIPAA-protected files will not be visible in the emails. I would suggest you check the following guides for more details and a better explanation.

    https://www.jotform.com/help/504-how-to-use-notification-and-autoresponder-emails-in-hipaa-accounts

    https://www.jotform.com/help/518-how-to-set-phi-fields-on-your-forms

    Should you have any other questions then please let us know.

    Thanks