Appointment slots are availabel after selection

  • Profile Image
    manipalrbtprogram
    Asked on March 25, 2021 at 04:22 AM

    Dear Support team,


    Referring to the below jorform we are creating to get the time slot of the participants wish. the chosen timeslot is not graded out. We have not yet released this to the client.

    While testing this form we could understand that if one person has choosen the timslot it is still showing active mode in the firm which will cause confusion for other participant to waste time by selecting the timeslot.


    Please look into this issue


    https://form.jotform.com/210832025399455



  • Profile Image
    Bojan_J
    Answered on March 25, 2021 at 09:03 AM

    Greetings.

    I have checked the submission and it looks like the selected time slots are not available from the Appointment field. Have you modified the Appointment field after submission? For example, you have a submission on April 7th at 7 AM, however, the first available slot is at 9 AM. If you check the slot at 5 PM, you will see it is disabled from the field.

    Thank you for your cooperation.