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    I am trying to use the Dropbox Integration but I cannot Authenticate it

    Asked by trshorter75 on December 05, 2013 at 12:09 PM

    I'm trying to intergrate a form with my dropbox. There are directions on how to integrate the new way however when you actually do it the steps that are detailed, are not the same. What should I do next?


    Jot form says step 1, click integration, step 2 authenticate...when you are actually doing these steps, jot forms do not give you the option to authenticate.  Step 2 is actually shown in the snapshot.

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    Answered by KadeJM on December 05, 2013 at 01:27 PM

    Hello, I tested the Dropbox Integration on a cloned version of your form in my Test Account. The Dropbox Integration appears to be working normally when I checked it. Here's a video of my test so that you can see how it is supposed to be working and the steps that it takes you through to authorize and connect the two together. I have also cleared your form cache from our end to try to help refresh this for you so can you please try again to see if it will work for you now.