I can’t upload pictures in our form

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    Mogren
    Asked on March 25, 2021 at 01:16 PM

    My bridal form requires pictures and it will not allow then to be uploaded, so no one can submit a form

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    EltonCris
    Answered on March 25, 2021 at 09:16 PM

    Is this the form in question https://www.jotform.us/form/82984176828171? I tried to upload files in the form and it is working. Example:

    03262021_kc5sxnhfVv.gif

    I am also able to submit the cloned version of your form without any issue.

    My cloned: https://form.jotform.com/210837731968971

    Test submission with uploaded files.

    03262021_m0111flwcD.png

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    EltonCris
    Answered on March 25, 2021 at 09:17 PM

    Could you please ask them to upload files again? If they encounter an issue, could you please provide the error they get so we can analyze it here? Thanks!