Moving a form between accounts

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    pbfsseattle
    Asked on March 25, 2021 at 01:58 PM

    I was testing out the forms to see if this platform would work well for the non-profit I work with, and we decided y'all were, so yay!

    I had built out our form in my test account, assuming I could switch it over to the org email and use that account and upgrade it, but it's looking like since I signed in with google I can't?

    Would you either be able to help me figure out how to unlink my Google account so I can change my account to the org's account

    OR

    Would you be able to copy the form I made in my account to a new one?

  • Profile Image
    Lorenz_A
    Answered on March 25, 2021 at 10:12 PM

    Greetings,

    The test account you are referring to is the account(pbfsseattle) you are using in contact with us right now, is that correct?

    To clarify, you have another account where you want to transfer the form and submissions, right? If so, kindly please share with us the account where you want the form transferred, and we'll do it on your behalf.

    OR, if it's just the form you want, you can clone the form into the new account instead.

    Here's a guide: https://www.jotform.com/help/42-how-to-clone-an-existing-form-from-a-url

    I hope this helps. Let us know if you need any further assistance.