Vaccination Card upload form was providing an error message for some users via the upload function

  • ProjectFind
    Asked on March 25, 2021 at 2:43 PM

    The Vaccination Card upload form was providing an error message for some users via the upload function. For troubleshooting, we tried different browsers and even tried incognito mode. I also deleted the original File Drop widget and replaced it with a new one. We had the same issues. This prompted me to write the ticket to see if there was an issue on the platform.1616724248 605d4118c918a Error Message Screenshot 10

  • ProjectFind
    Replied on March 25, 2021 at 10:33 PM

    This one may be working, I just tried and was able to successfully send. Thanks!

  • Nikola JotForm Support
    Replied on March 26, 2021 at 10:02 AM

    I'm glad to hear that the form is working now.

    I see that the upload field is not required, so the issue was most likely related to some other field. If the same issue happens again, let us know.