What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    why am i recieving emails through your site?

    Asked by yavonne hanley on June 13, 2011 at 12:48 PM

    i did not sign up with your site. Why am i recieving emails from/through you?

  • Profile Image

    Answered by DanielGriffin on June 13, 2011 at 12:53 PM

    Hi yavonne,

    Apologies for that.  Perhaps some user has mistyped a similar email address to yours.  Could you please supply a sample of the email and I will investigate.


  • Profile Image

    Answered by allanftd on June 13, 2011 at 01:06 PM

    Hi Yavonne,

    Thanks for bringing this to our attention and we apologize for the inconvenience. To help us investigate this incident, may we ask what is the source email address of the message that you received? Could you also please describe the contents of the message or forward the contents if possible.

    We appreciate your cooperation and understanding on this matter. Again, we're sorry for any inconvenience.