What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Add shipping and tax to paypal...

    Asked by ylorange on December 05, 2013 at 06:12 PM

    Hi I've added shipping calculations and sales tax (http://www.jotform.com/help/188-How-to-add-Shipping-to-your-Paypal-standard-account) in my paypal account but when I test the form, it doesn't add up the shipping cost and tax but only the total amount in the form. Can you help?

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    JotForm Support

    Answered by Welvin on December 05, 2013 at 07:46 PM


    Kindly check your settings and make sure that the changes has been saved. Note that Shipping Rates are base on Currency, and Tax Rates are base on Country/Region. Also, please provide us a screenshots of your settings so we can further do some tests. Basically, I need the information of the amount to when was the tax and shipping will be applied.