How to set up another user so they can login and download responses?

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    mitch5713
    Asked on March 26, 2021 at 09:23 AM

    Hello:

    I currently have two forms designed. I have them designed to reply to another user other than myself. How do I set the other user up so they can log in and download their responses????

    My only job here was to set the forms up for them, after that its up to them ,


    Thanks

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    Yuta_J
    Answered on March 26, 2021 at 04:57 PM

    Hello,


    Thank you for reaching out to us. May I ask if you'd like to keep your form under your account and share your form or/and submissions to team members? or you created a form on behalf of someone and now you'd like to transfer the form itself to other people?


    If you'd like to share your form and submissions, you can add a collaborator on your end. For more information on how to add collaborators, please visit the following links.


    Understanding Form Collaboration

    How to Share Your Jotform Tables and Collaborate


    If you'd like to transfer your form instead, please let us know where you'd like to transfer your form to, so we could transfer it on our end.


    Please let us know if you require further assistance.

  • Profile Image
    mitch5713
    Answered on March 26, 2021 at 06:55 PM
    Yes I would like to share I am only developer all else is someone else
    Thx
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    Kenneth_C
    Answered on March 27, 2021 at 02:44 PM

    Hi there,

    There is a couple of ways to grant access to the account, one is to give them the account username and password.

    The second is, by granting them admin access or sub-user access to the account which is only available with our Enterprise plan: https://www.jotform.com/enterprise/faq/.

    Let us know if you have any further questions.

    Best.