The ability to increase the maximum uploaded file to 5GB

Oh that's great to know - so I can INCREASE the max fie size?

I have just changed one project to allow max 5000000KB, which I think is about 5GB

I then uploaded 3 large files just over half GB each - however, after waiting for the files to upload, I submitted, and the page seemed to refresh, showing me the completed form with a 'please wait..' rather than submit

When I checked my inbox, the form and videos had been submitted, but as an external user, I wouldn't know if this had been submitted

I think this is the problem I have had with people trying to submit, and either the page will go blank with no message, or will refresh as though it hadn't been submitted

I do hope this makes sense!

Thanks

Hi ReplayFilms,

Unfortunately, it is not possible to increase the uploaded limit to 5GB. 1GB is the max upload size for JotForm. This applies to the Single File Upload field. If you enable Multiple File Upload, the max file size is capped at 100MB.

However, kindly allow me to escalate this ticket as a feature request to our back-end team. While we can't guarantee that it will be implemented, if/when our team has an update for you, we will notify you through this ticket.

OK Thanks!