What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We would like to cancel our subscription. What are the steps?

    Asked by mantonak on December 06, 2013 at 04:53 AM

    We would like to cancel our subscription and degrade our program to free first level.

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    JotForm Founder

    Answered by aytekin on December 06, 2013 at 09:30 AM

    It can be canceled from Account -> Billing page. I have now canceled your subscription.