Why does my account need to be HIPPA complaint?

  • Erin Stones
    Asked on March 26, 2021 at 4:31 PM

    I just upgraded my account and it made me update to be HIPPA compliant. I have nothing to do with the healthcare industry. Can I turn off the HIPPA compliance?


  • John Support Team Lead
    Replied on March 27, 2021 at 7:38 AM

    I can see that the HIPAA-compliance feature is turned off on your account.

    For a Silver plan, it is optional to enable the said feature. You can only turn it on if you'll begin creating forms that are meant to collect PHIs.