What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Issue with text area box exceeding boundaries?

    Asked by corazoninc on December 06, 2013 at 10:48 AM

    Recently I've run into an issue where text area boxes (multi-line paragraph) aren't rendering properly in Firefox and IE, but they do in Chrome. It's exceeding the page container. The issue occurs in both the Form Builder and where the form is embedded itself. All three of my browsers are up-to-date and are the most recent versions of each. Did something recently change?

    Screenshot
    Form Builder builder
  • Profile Image
    JotForm Founder

    Answered by aytekin on December 06, 2013 at 11:31 AM

    I am using Firefox 25.0.1 but did not see the same problem on your resume/CV form. Maybe it is specific to Windows. I am using OS X.

    Does this happen when you embed the form into a page? If so, can you provide the URL of the page? 

    We will investigate this problem and get back to you. 

  • Profile Image

    Answered by corazoninc on December 06, 2013 at 01:55 PM

    Yes, I'm running Windows 7. Here's the link for one of the forms:

    http://www.corazoninc.com/jobs/positions-at-corazon-clients/quick-cv-upload.html

     

    I know what you mean. For a while Bandcamp.com wouldn't work for me on Windows, regardless of browser, but it would work fine on OS X. Like I said, I would get the issue everywhere - so when I was on jotform.com using the Form Builder, going to the JotForm hosting link of the form, and when I was on my website where it was embedded. 

    By the way, here is the link to the jotform hosted version.

    http://form.jotform.us/form/23175926491157

  • Profile Image

    Answered by corazoninc on December 06, 2013 at 02:02 PM

    I'll also mention that our site is built on Bootstrap Twitter version 2. And here's what I see in the Form Builder for Firefox 25.0.1 on Windows 7. 

  • Profile Image
    JotForm Support

    Answered by ardy0689 on December 06, 2013 at 03:24 PM

    Thank you for the additional information. I have checked your webpage using Firefox 25.0.1 on Windows 7 and I have no issues with it having a long textarea width.

    I also tested this on IE8 and IE9. It seems to be fixed now.

     

    Please clear your browser's caches and retry again. Please let us know if this issue persists.

     

  • Profile Image
    JotForm Support

    Answered by steve on September 18, 2014 at 07:36 PM

    Hello-

    I just viewed your site on FF, Chrome, and IE. The text area box appears roughly the same across them. Please let us know if you experience further issues.

    Thanks!