My online registration form was disabled & my account was terminated after 2 minutes of sharing the link with my 25 colleagues!

  • isl.moh.ali
    Asked on March 26, 2021 at 7:07 PM


  • isl.moh.ali
    Replied on March 26, 2021 at 7:13 PM

    Apart from the aforementioned strange problem, the service is great and the website offers a lot of good tools.

  • Kiran Support Team Lead
    Replied on March 27, 2021 at 2:55 PM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.  

    I have checked your forms and they are clean and normal. I have activated your account and you should be able to access your forms normally. We are sorry for the trouble caused.

    Thanks!

  • isl.moh.ali
    Replied on March 27, 2021 at 3:38 PM

    Thanks a lot for your fast reply!

    I appreciate it :)