How can I have clients cancel their appointment?

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    GreatParkNeighborhoods
    Asked on March 26, 2021 at 07:46 PM

    Hi, a few things while I've been using Jotform I wanted to ask!

    • How can I have clients cancel their appointment, or do I have to cancel it for them when they email me?
    • Is there an add-to calendar option that I can include in their confirmation email?
    • Am I able to integrate with Squarespace
    • Am I able to time reminder emails on a certain date, and not just expect them to go out at any time on the selected date?
  • Profile Image
    Kiran
    Answered on March 27, 2021 at 02:02 PM

    How can I have clients cancel their appointment, or do I have to cancel it for them when they email me?

    You may edit the submission from the Sheets submissions view to uncheck the time selected in the appointment field to cancel the appointment. Alternatively, you may also add the Edit link in the email autoresponder sent to the client so that they'll be able to edit and uncheck the time selected. If the Appointment field is set to be a required field, you'll need to add Get Form Page URL widget to the form and setup a condition as shown below to make the appointment field as a not required field when editing the submission.

    1616868004_605f72a44200a_

    Am I able to integrate with Squarespace

    You may embed your Jotform on your Squarespace website by following the guide below:

    https://www.jotform.com/help/37-adding-a-form-to-squarespace

    Hope this information helps. The other questions are moved to separate threads and shall be addressed there shortly to avoid confusion.

    Is there an add-to calendar option that I can include in their confirmation email?

    https://www.jotform.com/answers/2997997

    Am I able to time reminder emails on a certain date, and not just expect them to go out at any time on the selected date?

    https://www.jotform.com/answers/2997998

    Thanks!