What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We reached our submission limit so the form was disabled. Now that some have been deleted and we have more space, how do we reactivate the form?

    Asked by Sesame on June 13, 2011 at 05:00 PM

    There were too many submissions so the form was disabled. How do I reactivate our submission page?

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    JotForm Support

    Answered by NeilVicente on June 13, 2011 at 07:18 PM


    When your account reaches the maximum storage space allowed for free users, your forms will get disabled temporarily for the remaining days of the month. Clearing your space even down to 0 cannot re-enable your forms. This rule is put in place to prevent abuse to our free service.

    A good practice is to always keep your account's used space to a minimum by deleting submissions with large uploaded files. You can also integrate your forms to dropbox so that each submission will have a backup copy in your dropbox account.

    I have re-enabled your forms now but please keep in mind that we can only do this once for every account. The next time this happens, we cannot re-enable your forms anymore.