Am I able to time reminder emails on a certain date?

  • GreatParkNeighborhoods
    Asked on March 27, 2021 at 1:52 PM
    Am I able to time reminder emails on a certain date, and not just expect them to go out at any time on the selected date?
  • Kiran Support Team Lead
    Replied on March 27, 2021 at 2:42 PM

    You may setup an email autoresponder to the form and enable the option to send the email later.

    https://www.jotform.com/help/535-send-emails-later-using-autoresponder-email

    If you want to send the email at an earlier date of the selected appointment date, you may be required to setup conditions by adding a new date field to the form.

    If you can provide us with more information on your requirement, we'll be able to assist you further.

    Thanks!

  • GreatParkNeighborhoods
    Replied on March 29, 2021 at 12:55 PM

    Hi this is helpful for appointment reminders, but how about event start time reminders. Say I need to remind people 10 minutes before their event, how can I schedule an email for that time?

  • Amin JotForm Support
    Replied on March 29, 2021 at 6:09 PM

    Hi again,

    Kindly note that you may do so following the guide below.

    How-to-set-reminder-emails-for-your-forms

    After reading the guide, if you still need further assistance, please let us know.

  • GreatParkNeighborhoods
    Replied on March 29, 2021 at 6:29 PM

    Hi - this only allows me to send a form completion reminder to 5 people at a time. I am looking to be able to send an event reminder to all those that complete the form 10 minutes prior to the event they signed up for. Is this possible?

  • Amin JotForm Support
    Replied on March 29, 2021 at 8:01 PM

    Hi again,

    Please note that Reminder Emails can't have more than 5 recipients.

    Also, auto-respondents don't work prior to submitting the form, but rather after.

    Your understanding is most appreciated.