The products items selected by the users are showing without information in the submission

the registration form that I have created has multiple class selections attached to it. The selected classes are paramount for me to know what each entry entails. This information is not available at all, even in your inbox registration form completion. I need to know how this information can be attained and changed on the form so it is received each and every time a form is completed. We have over fifteen class listings for competitors to register for, and their selection is not being forwarded.

I've checked the product list of the form and found that its setup is not correct, you've added your products (classes) as categories and listing only one product item which is added it to all your categories, that's why you can't find the details of the selected/purchased classes.

To fix the product list you will need to:

1- Edit the current product and deselect all the categories that it's added to.

2- Rename the product and assign it to its category.

3- Duplicate the product by the number of your classes to make a new ones.

4- Edit every new product by changing its name and assign it to its correct category.

Please check the below screen cast showing this process done on a cloned version of your form:

You can check the fixed clone in this link https://form.jotform.com/210856906151960, I've only added 4 classes just for the demo, you can also clone the form to your account so you can view the setup of the product list, please follow this guide for how to clone a form.

Please give it a try and let us know how it's going, we will be happy to help.

Related guides:

Setting Up Your First Order Form

How to Add Product Categories to Payment Fields?