Disable payment integration

  • Profile Image
    farmtoyoubyron
    Asked on March 28, 2021 at 05:05 AM

    Hi there! I need help ASAP. I have an order form that needs to be online right now. I have included payment integration via PayPal, but then discovered I needed to create a business account in Paypal, and for them to verify it, it takes 7 biz days. So now I want to disable the integration. I want to take it out of the form so I can still get orders as before. And it not letting me do that. If I want to delete it, it deletes the whole product list because the payment integration is attached to that list. I have tried to submit the form and an error shows saying "Order ID is missing...". Tomorrow customers will access the form and they won´t be able to submit their orders.

    This is the form:

    https://submit.jotform.com/submit/200881190831856


    Thanks

  • Profile Image
    Gaetan_B
    Answered on March 28, 2021 at 07:42 AM

    Hello,

    Thank you for reaching out.


    If you go to payments, click on the 3 dots and choose Switch to another gateway, it should keep your product list and you will be able to connect to a different payment gateway:

    1616931732_60606b941e848_


    Hope this helps.

    Do not hesitate to reach out if you need further assistance.