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farmtoyoubyronAsked on March 28, 2021 at 5:05 AM
Hi there! I need help ASAP. I have an order form that needs to be online right now. I have included payment integration via PayPal, but then discovered I needed to create a business account in Paypal, and for them to verify it, it takes 7 biz days. So now I want to disable the integration. I want to take it out of the form so I can still get orders as before. And it not letting me do that. If I want to delete it, it deletes the whole product list because the payment integration is attached to that list. I have tried to submit the form and an error shows saying "Order ID is missing...". Tomorrow customers will access the form and they won´t be able to submit their orders.
This is the form:
https://submit.jotform.com/submit/200881190831856
Thanks
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Gaetan_BReplied on March 28, 2021 at 7:42 AM
Hello,
Thank you for reaching out.
If you go to payments, click on the 3 dots and choose Switch to another gateway, it should keep your product list and you will be able to connect to a different payment gateway:
Hope this helps.
Do not hesitate to reach out if you need further assistance.