Jotform Tables: Data from active Multiple choice in a field greyed out

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    LavertonCommunityHub
    Asked on March 28, 2021 at 06:21 PM

    Hi there,

    Not sure what happened in the past I can normally go into a submission and Edit a submitted form if client wants to join more classes. But now some of the previously ticked choices are greyed out and if I go into Edit, I lose all that greyed out info...help please ...urgent

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    Zahra_S
    Answered on March 29, 2021 at 12:32 AM

    Hi there!

    We apologize for the inconvenience.

    Are you editing the submission directly from the Jotform tables or using the edit submission link? If the selected options are removed, you can always add those again by clicking on "Add".

    I hope this helps. Please let us know if you need further assistance.