My form is allowing multiple submissions ! :(

  • Jefferey Lockyer
    Asked on March 28, 2021 at 8:36 PM

    Good evening.

    For testing purposes you could use the voting token : vN7Sfe2XvBU0

    This then gets populated into the "Unique Voting Token" which is what is set as the "Unique Question".

    The form is encrypted, is that the issue ? Please let me know the issue as I require this field to NOT allow multiple submissions.

    Page URL: https://form.jotform.com/accactivities/election-2021
  • Vick_W Jotform Support
    Replied on March 29, 2021 at 3:22 AM

    Hi there,

    Yes, this is correct. With encryption enabled the widget can not access the submissions. Due to this, the same code can be entered again.

    I've tried this in a clone of your encryption without the form encryption and it is working as expected.

    You can check the cloned form below.

    https://www.jotform.com/210871644830960

    Here is how you can clone it.

    https://www.jotform.com/help/42-how-to-clone-an-existing-form-from-a-url

    Let us know if you need further assistance.

    Thanks