What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I change the email address that submitted forms go to?

    Asked by tjacobson on December 06, 2013 at 06:32 PM

    Is there a way to do this without having to change my sign in name?

    email name
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    JotForm Support

    Answered by ardy0689 on December 06, 2013 at 07:38 PM

    Thanks for contacting us. Changing the sign in name or email address will not be needed as it has no relation on your Email Notifications on your form.

    To change the Recipient Email Address, edit your form and do the following:

    1. Click "Setup & Embed"

    2. Click "Email Alerts"

    3. Choose your form Notification

    4. The Email Alert Wizard should popup. Click "Reply To and Recipient Settings" button

    You will see this window. You will need to change the email address on Recipient Email as shown below:

    If you need further assistance, please do not hesitate to ask. Thank you