Appointment field: Daylight saving time error

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    rdbarnim
    Asked on March 29, 2021 at 02:24 AM

    Hello,

    again there is a problem with the appointment field!

    The dates that have already been assigned have been postponed again!

    Slowly it's no longer fun!

    Why is data changed in a data table? You don't do that!

    All appointments that were assigned for tomorrow on Friday have now moved forward an hour and now have to be corrected manually!

    I urge you to refrain from doing this in the future! Data that are already in tables must no longer change!


    I am very upset!

    1616999076_606172a49bb74_Screenshot 2021

    Timzone Server

    1616999273_6061736938589_Screenshot 2021

    Timezone appointment field

  • Profile Image
    Nik_M
    Answered on March 29, 2021 at 07:32 AM

    Apologize for the inconvenience this may have caused.

    I'll report this issue to our developers. If there is any update, we will inform you here.

  • Profile Image
    Helen
    Answered on March 30, 2021 at 08:25 AM

    Hello,

    Truly sorry for the inconvenience. As you have already mentioned, a problem occurred due to daylight saving. We have sent a fix to save correct timeslots when the timezone offset changed for DST.

    If you like we can update the appointments that you get wrong on that day, by this way you will see the correct times on Inbox and Tables.

    If you confirm, we can start the process.

    Waiting for your answer.

    Best regards.

  • Profile Image
    rdbarnim
    Answered on March 31, 2021 at 01:10 AM

    Good Morning,

    can this fix only be applied to certain tables? Or does it then generally affect all tables of the entire account?

    That would be important to know.

    Best regards.

  • Profile Image
    Nik_M
    Answered on March 31, 2021 at 06:30 AM

    I'll have to check it with our developers.