- dash2120Asked on December 07, 2013 at 11:31 AM
My older computer is still saving my changes in Jotform. But my new, Windows 7 computer is unresponsive when I click save, when editing my forms. Any idea what might be causing that?
- pinoytechAnswered on December 07, 2013 at 02:33 PM
I've check one of my form and created another one to investigate but I wasn't able to reproduce the issue on my end. I can edit and save without any problem. Please take a look at this video: http://www.screencast.com/t/gwMZixDJ
Have you tried already clearing your browser cache and cookies as well as form cache? If not, can you please give a try?
If the said issue still persists, please let us know.
- dash2120Answered on December 09, 2013 at 03:04 PMMust be a problem on my end, then. My old computer is still saving. My
new one has become unresponsive when I attempt to save. I may have to
perform some system checks and cleaning. Thank you for responding.
- pinoytechAnswered on December 09, 2013 at 04:01 PM
You are quite welcome! Feel free to contact us again if you need our assistance at anytime.
Have a nice day!