changing username

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    neilson.natbake
    Asked on March 29, 2021 at 12:56 PM

    Hi, I am leaving my current job and I would like to change the username to give my coworker access to the account. is this possible?

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    AndrewDurant
    Answered on March 29, 2021 at 06:01 PM

    Hello there,

    Thank you for contacting Jotform Support! Please follow the steps in the User Guide below to update the username on your account- https://www.jotform.com/help/526-how-to-change-the-username

    Please also note that if you are handing this account off to a coworker, you may want to update the email address associated with the account as well, so that in the case the password is forgotten, they can have a password reset email sent to them directly.

    You can update your email address by following the steps in this User Guide-https://www.jotform.com/help/1271-how-to-change-your-account-email-address

    Please reach back out if any additional assistance is needed, and have a great day!