Re: Stripe e-mail field

  • kbkclients
    Asked on March 29, 2021 at 2:26 PM

    Hi

    I have enabled the email field in the Stripe integration on my form, but this isn't being passed through when creating the Stripe account, how is it possible to do this please?

    Thanks

  • Jovanne JotForm Support
    Replied on March 29, 2021 at 10:32 PM

    Hi, thank you for contacting support.

    Please set the customer email field to your form's email field. Please see attached screenshot:


    1617071514 60628d9a2b92f  Screenshot 10

    Please give it a try and let us know how it goes.

    Thank you.

  • kbkclients
    Replied on March 30, 2021 at 6:24 AM

    yes that worked thank you, I thought I had set that but it seems changing another setting reverted it back again, thanks!