Re: Stripe e-mail field

  • Profile Image
    kbkclients
    Asked on March 29, 2021 at 02:26 PM

    Hi

    I have enabled the email field in the Stripe integration on my form, but this isn't being passed through when creating the Stripe account, how is it possible to do this please?

    Thanks

  • Profile Image
    Jovanne_A
    Answered on March 29, 2021 at 10:32 PM

    Hi, thank you for contacting support.

    Please set the customer email field to your form's email field. Please see attached screenshot:


    1617071514_60628d9a2b92f_

    Please give it a try and let us know how it goes.

    Thank you.

  • Profile Image
    kbkclients
    Answered on March 30, 2021 at 06:24 AM

    yes that worked thank you, I thought I had set that but it seems changing another setting reverted it back again, thanks!