Re: Stripe e-mail field

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    Asked on March 29, 2021 at 02:26 PM


    I have enabled the email field in the Stripe integration on my form, but this isn't being passed through when creating the Stripe account, how is it possible to do this please?


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    Answered on March 29, 2021 at 10:32 PM

    Hi, thank you for contacting support.

    Please set the customer email field to your form's email field. Please see attached screenshot:


    Please give it a try and let us know how it goes.

    Thank you.

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    Answered on March 30, 2021 at 06:24 AM

    yes that worked thank you, I thought I had set that but it seems changing another setting reverted it back again, thanks!