Signature is not coming over on Google Drive PDF

No Signatures are coming over on Good Drive PDF's. I've tried everything.

Hi tysondrugs, thank you for reaching us.

Kindly share with us the form URL so we can better assist you.

We await your updated response.

https://hipaa.jotform.com/210124374782149
...

Hi tysondrugs, thank you for providing us with the form URL.

I have cloned your form and see that the Signature widget is in the form. However, the PDF file had failed to upload. Could you kindly re-upload your PDF file into your form again?

In addition, kindly try to remove and integrate with Google Sheet too.

We await your updated response.

Neither of those worked for us.
Weston Humphreys
Chief Operations Officer/Marketing Manager
P: (662) 236-2222
E: weston@gandmpharmacy.com
Confidentiality Notice: The information contained in this transmission may
contain privileged and confidential information, including patient
information protected by federal and state privacy laws. It is intended
...

Greetings.

Can you please let us know if PHI is enabled for the signature? If this is not protected healthcare information, can you please disable it and try to submit the form again:

Thank you for your cooperation.

This did not fix the issue, however the signature has miraculously began
working.
Weston Humphreys
Chief Operations Officer/Marketing Manager
P: (662) 236-2222
E: weston@gandmpharmacy.com
Confidentiality Notice: The information contained in this transmission may
contain privileged and confidential information, including patient
information protected by federal and state privacy laws. It is intended
...