Stripe integration: "No API key provided" error.

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    ems2dy
    Asked on March 29, 2021 at 08:23 PM

    the form is connceted with stripe but not accepting payment. snapshot attached

    Screenshot
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    Laura_L
    Answered on March 30, 2021 at 04:37 AM

    Hi,

    Apologies for the inconvenience caused.
    May I ask you to clear your browser cache, and after that disconnect and reconnect your Stripe account in the integration?

    The API key will be automatically generated when you connect the account.

    Kindly also confirm that if you are using a test card to test the form, you will need to use Stripe in Test Mode. If you are testing with real cards, note that you will need to set the integration to Live mode.

    Let us know how it goes, and if the error persists, inform us and we will take a further look.

    Thank you!