Locked out of account

  • Kaitlin Freedman
    Asked on March 29, 2021 at 10:06 PM

    Hi there - I was having an issue with my password management system earlier and have now exceeded the maximum allowable password fails. The system is also not allowing me to request a new one because it says I have exceeded them max there too. Please help!

  • Girish JotForm Support
    Replied on March 30, 2021 at 6:17 AM

    I have unlocked your account and also flushed your login attempts.

    Please clear your browser cache, re login and check.