What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    preciso da ajuda de vocês

    Asked by washington on December 07, 2013 at 10:16 PM

    Por favor gostaria da ajuda de vcs, eu fiz um formulário gratuito para minha loja virtual, aprendi a fazer com o Dani Edson, sendo que já estou utilizando e já tive alguns clientes que estão mandando informações através do formulário sendo que fiz um teste e mandei para mim mesmo de outro email meu, realmente chegou, mas percebi que não apareceu o E-mail, Endereço Facebook, Telefone Fixo, Celular do cliente aproveitei para mandar uma resposta teste para mim mesmo e não chegou nada desconfiei de que recebi perguntas dos cliente mandei as respostas para eles e estou achando que eles não receberam nada. procurei os emailsdeles e aparece desta forma o nome docliente e este email em todos os clientes.  

    washington santos noreply@jotform.com por  amazonses.com

     

    ai vai a minha pergunta. Quem énoreply@jotform.com,  para onde vaias respostas que mandei para mim e para os clientes? Gostariada ajuda de vocês por favor, pois estou pensando em comprar um serviço de vocês mas fiquei agora preoculpado.

     

    Atenciosamente

     

    Washington S. Silva

     

    JotForm email style table
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    Answered by Cesar on December 08, 2013 at 01:40 AM

    It appears that the form http://www.jotformz.com/form/33408265780659 is on a guest account. Kindly add this form to a free account by cloning th eform first. This will be helpful, so that we form can be used appropiately.

    Do let us know if the issue persists after performing such step, thank you.

     

    Related Article:

    http://www.jotform.com/help/42-

    How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

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    JotForm Support

    Answered by EltonCris on December 09, 2013 at 09:46 AM

    Hi,

    Your last response on this thread was unable to go through. If you have responded to this thread with a question, please post it on this thread instead http://www.jotform.com/answers/300223 so we can assist you further.

    Thanks!

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    JotForm Support

    Answered by Welvin on December 09, 2013 at 03:38 PM

    Still, the thread is open but we cannot see any response from you. Access the thread instead of responding via your email account.

    Thread URL: http://www.jotform.com/answers/300223

    Thanks

  • Profile Image

    Answered by Cesar on March 03, 2014 at 10:51 PM

    It appears your response has come out blank. Kindly login to your JotForm account and access thread: http://www.jotform.com/answers/300223. And respond through there. So that we may assit you further. Thank you.

  • Profile Image

    Answered by Cesar on March 04, 2014 at 09:37 PM

    It seems your most recent attempt to respond the thread has come out blank as well.

    Please try to login to your JotForm account and access thread: http://www.jotform.com/answers/300223 and respond through there. So that we may assit you further. Thank you.