Out of Space: Form over quota

  • wagsmcsa
    Asked on March 30, 2021 at 1:20 AM

    I have a form that I have just set up and it was working OK, but now it is telling me I'm out of space and need to upgrade.


    I have deleted some old forms and deleted some submissions that I used for testing.

    Could you plese look into my account now as the data should not be exceeded and culd you possibly reset it as I only use this account for testing jotforms.

  • Jovanne JotForm Support
    Replied on March 30, 2021 at 8:38 AM

    Hi, thank you for contacting support.

    Please try purging all the submissions to free up upload space. Please refer to the attached screenshot:

    1617107807 60631b5f36eef  Screenshot 10

    1617107813 60631b65ecd48  Screenshot 21

    Please give it a try and let us know how it goes.

    Thank you.