Out of Space: Form over quota

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    wagsmcsa
    Asked on March 30, 2021 at 01:20 AM

    I have a form that I have just set up and it was working OK, but now it is telling me I'm out of space and need to upgrade.


    I have deleted some old forms and deleted some submissions that I used for testing.

    Could you plese look into my account now as the data should not be exceeded and culd you possibly reset it as I only use this account for testing jotforms.

  • Profile Image
    Jovanne_A
    Answered on March 30, 2021 at 08:38 AM

    Hi, thank you for contacting support.

    Please try purging all the submissions to free up upload space. Please refer to the attached screenshot:

    1617107807_60631b5f36eef_

    1617107813_60631b65ecd48_

    Please give it a try and let us know how it goes.

    Thank you.