What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Could you please enable my account?

    Asked by mindriot70 on June 14, 2011 at 01:31 AM

    I have been submitting the forms by redirect to my server testing functionality for a client system I am building but you have disabled my account.  Please reactivate.

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    JotForm Support

    Answered by abajan on June 14, 2011 at 03:29 AM

    Hi mindriot70

    Your account contained a login form which our system detected and as such automatically suspended (disabled) the account. We do not allow login forms because in many instances they are used for phishing purposes.

    Upon investigation, it was obvious that you had no ill intentions. So, I deleted the offending form and re-activated your account.

    Our appologies for any inconveniece and/or embarrassment caused but phishing is a major problem and we prefer to err on the side of caution.

    Thank you for understanding.

    Should you require help with your current form and others you might create in the future, please feel free to post your enquiry. Our team will gladly assist where we can.


    ~ Wayne