Forms coming in as "Submission XYZ" URGENT!!

  • Profile Image
    Asked on March 30, 2021 at 10:11 AM



    Submissions to our form 'Foot and Ankle Center of Frisco/Little Elm' this morning are coming in as empty forms. No information is showing and the forms aren't coming across as patients' names anymore, they're coming in as "Submission #". Do you know why this might be happening? Is the data that the patients entered lost now? Thank you!


  • Profile Image
    Answered on March 30, 2021 at 04:36 PM

    Greetings Jessica,

    We apologize for the inconvenience.

    We had a temporary issue with displaying data on Jotform Tables/Inbox pages; however, it has been fixed already.

    Could you please clear your browser caches and check again?

    Thank you!